Is SongOnlyOne a real company? How do I know you will not disappear after I pay?

SongOnlyOne has a working production and support workflow behind every order. You can reach us at hello@songonlyone.com, and every order is backed by secure Stripe and PayPal checkout, public legal terms, private tracking, and a 7-day money-back guarantee.

What if I do not love my one-of-one custom song?

Every order includes up to two free revision rounds for lyrics, melody, vocals, or detail adjustments. If the result still does not feel right after revisions, the order is covered by the 7-day money-back guarantee.

Who actually makes the song? Is this AI-generated?

Your one-of-one custom song is made by human creative professionals: lyrics, melody, vocals, production, mixing, and final checks are handled as part of the production process. AI may support internal workflow, but the customer-facing creative work is not sold as an AI-generated file.

How long does delivery take?

Standard delivery is 7 days after we receive your story details. Rush delivery may be available at checkout when a date is close.

How do I contact support if something goes wrong?

Email hello@songonlyone.com. You also receive a private tracking page after ordering, so production status and support are easy to find.

Can I share the finished song?

Yes. You can share the song for personal use, play it at private events, and send it to the recipient or family. Commercial licensing is separate unless explicitly arranged.

What do I need to provide?

You need the recipient or purpose, a few memories or details, a tone direction, and any must-include names or phrases. You do not need to write lyrics.